How The Beautiful Event Center Started Booking More Business: $10K in the First 10 Days
“We wanted to embrace technology without sacrificing our high standard of customer focus and service. Breezit delivered on that promise.”
The Challenge: Speed Matters, But So Does Experience
Since The Beautiful Event Center is located in Las Vegas, it goes without saying that it operates in one of the most competitive event markets in the USA. Regina and her team know that very well, so they understood early on that responding quickly to inquiries was critical to winning business.
The main business challenge wasn’t a lack of interest or leads. It was rather the administrative burden that came with managing back-and-forth communication across texts, emails, and calls. On top of that, this was often accompanied by pressure to respond immediately to secure first contact with prospective clients.
One of my biggest challenges was responding back and forth to messages in an expeditious manner in order to capture first leads.
But speed wasn’t everything. Regina also wanted technology that could support business operations and at the same time preserve the personal, high-touch experience that defines her brand.
Why Breezit AI
Like quite a lot of venue owners, Regina was a bit skeptical about AI at first. Speed was undoubtedly important, but she didn’t want to lose personalization and customer care.
After trying Breezit AI, Regina decided to stay with it because of its ability to act as a partner, not a replacement.
I do not rely 100 percent on AI. I use it to quickly handle initial inquiries and deliver proposals. When customization is needed, complex questions arise or engagement is required - I step in personally. I am present for our clients at every stage of the experience.
Breezit started to handle the repetitive work that needed to be done swiftly (e.g. responding to inquiries, sending proposals, and coordinating tours). Regina focused on what she does best – creating memorable client experiences.
The Solution: Bridging the Gap Between Inquiry and Tour
The Beautiful Event Center uses Breezit’s AI Sales Assistant for a variety of reasons:
- Breezit replies to new inquiries instantly
- The AI prepares personalized proposals within minutes
- Coordinates tours directly on Regina’s calendar
- All leads receive replies; no one is left waiting
Breezit AI creates a smooth transition between inquiry and tour. Then, it’s the tour where Regina can truly personalize the experience and build trust with clients.
The tour is where I am able to customize the client experience, and Breezit has been instrumental in bridging the gap between inquiry and booking that tour.
The Results: Faster Responses and Better Experience
Regina has seen significant improvements in her business operations since the center implemented Breezit AI.
Response times became way faster: from 1–2 business days to under 5 minutes. Yes, you read that right! Breezit AI also started to deliver proposals almost immediately and arrange tours without human intervention.
Our clients receive a proposal within minutes. That alone has transformed how efficiently we move from inquiry to tour.
Sure, results didn’t appear overnight but were certainly fruitful.
Initially, I was concerned I wasn’t seeing more tours. With support from the Breezit team, I learned how to optimize my follow-up strategy—and that’s when things really changed.
When the team finished refining the follow-up process with the help of Breezit AI, they saw results quickly. Within the first 10 days, Breezit helped generate approximately $10,000 in booked business. That’s when Regina understood that the system was working.
In addition to that, The Beautiful Event Center has witnessed a ~20% increase in tours booked through Breezit AI, which boosted the company’s confidence in carrying on using the AI.
Implementation: Support That Feels Like a Partnership
Implementing Breezit into the business was a smooth experience.
They value feedback and remain open to continuous improvement based on their customers’ needs. That level of responsiveness and partnership is rare.
Rather than feeling like software to “figure out,” Breezit became a true partner to the team, the one that continues to learn things over time.
A New Perspective on AI
Regina has come to understand that AI is no longer a risk to customers. It’s a tool that protects them and improves their experience.
It allows you to embrace technology while still maintaining the human element. That balance is exactly why I love Breezit.
Breezit removed the administrative burden and gave Regina the freedom to add the human touch to those areas where it matters most.
What’s Next
The Beautiful Event Center now operates with greater speed, more clarity, and improved confidence. Without losing the personal touch, it will continue to use Breezit AI to handle inquiries, proposals, and tour coordination.
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